About

Medical practices and Ambulatory Surgery Centers rely on Managed Care Ambassador, LLC (MCA) to navigate managed care’s complex contracting world. MCA helps medical professionals level the playing field through reasonable compensation awareness, effective negotiation, and when and where to accept a payer’s counteroffer.

Being well organized is paramount to successful managed care contracting. MCA has automated its vast processes with its proprietary Contract Life Cycle Solution, further enhancing its effectiveness. The Contract Life Cycle Solution is leveraged to proactively manage crucial dates and maintain continuous progress toward realizing a represented provider’s managed care objectives.

MCA’s greatest skill? Listening carefully to all parties to identify alignment opportunities and to mitigate misunderstandings. MCA serves a broad medical provider range.

Professional Specialties Represented

Anesthesia
Bariatric
Breast Surgery
Cancer Treatment
Colorectal
Cranial Base Surgery
Emergency Medicine
ENT
General Surgery
Gynecology

Minimally Invasive Surgery
Neurosurgery
Obstetrics
Orthopedics
Plastic Surgery
Radiology
Spine Surgery
Surgical Oncology
Trauma & Criticale Care
Vascular Surgery

Ambulatory Surgery Center Specialties Represented

Joe Mercer

Founder
Joe founded MCA in 2019 following 32 years in medical management. In 1987, Joe worked with a California medical billing and insurance claims adjudication application development concern focusing on the east coast. In 1995 Joe joined a large multispecialty medical billing concern dedicating his time to business development and managed care contracting. Joe holds a BA in Communication from the University of Georgia.

Leslie Cazaubon

Contract Executive
Leslie brings over 20 years of medical management experience working in physician offices as a practice administrator and conducting managed care contracting (directly with Joe Mercer since 2015.) Leslie holds a BA in Health Administration from Armstrong Atlantic State University.

Oliver Maloney

Contract Executive
Oliver joined MCA in 2021 following experience with technology firms, most recently one that collects & synthesizes patient outcomes for providers. Oliver works primarily with the surgical groups and ASCs that MCA represents. He holds a BA in Business Administration from Augusta University.

Rachel Ellis 

Contract Analyst
Rachel joined MCA in 2023 after a career in publishing. She brings her background in project management and attention to detail to MCA. Rachel received a bachelor’s degree in Business Administration and a BA in Studio Art from the University of Richmond.